Vendors always try to respond to your inquiries in the shortest time possible, usually within 1 business day. The maximum response time is 3 business days.
Support may NOT be available for sites containing objectionable content including but not limited to WAREZ, adult/pornographic material and products/services illegal in Turkey. Arastta Association will be sole arbiter of what it considers 'objectionable content'.
Support is provided to 1, 5 or unlimited sites for each order based on the option selected during the purchase. The item price for 5 sites support is x2 and x3 for unlimited sites, based on the 1 site price. However, you can install items on unlimited sites.
Support is partially provided during the official (public) holidays.